Right of Withdrawal for Consumers

(A consumer is any natural person who enters into a legal transaction for purposes that predominantly are neither commercial nor self-employed professional activity.)

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day,

– on which you or a third party named by you who is not the carrier have taken possession of the goods, provided that you have ordered one or more goods under a single order and these are delivered uniformly; or
– on which you or a third party named by you who is not the carrier have taken possession of the last good, provided that you have ordered several goods under a single order and these are delivered separately; or
– on which you or a third party named by you who is not the carrier have taken possession of the last partial shipment or the last piece, provided that you have ordered a good that is delivered in several partial shipments or pieces; or
– on which you or a third party named by you who is not the carrier have taken possession of the first good, provided that you have concluded a contract for the regular delivery of goods over a fixed period.

To exercise your right of withdrawal, you must inform us (Cohrap, Wendersstraße 14, 40472 Düsseldorf, Germany, Phone number: +4921197712909, E-mail address: info@cohrap.com) of your decision to withdraw from this contract by means of a clear declaration (e.g., a letter sent by post, e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the delivery costs (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

We will bear the cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Model Withdrawal Form

(If you want to withdraw from the contract, please fill out this form and send it back.)

– To Cohrap, Wendersstraße 14, 40472 Düsseldorf, Germany, Phone number: +4921197712909, E-mail address: info@cohrap.com
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/ for the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date

___________
(*) Delete as appropriate.