§ 1 Scope, Definitions

(1) Aziz Sivri, Wendersstraße 14, 40472 Düsseldorf, Germany (hereinafter referred to as “we” or “Cohrap – the socks”) operates an online store for goods at https://cohrap.com. The following general terms and conditions apply to all services between us and our customers (hereinafter referred to as “customer” or “you”) in the version valid at the time of the order, unless otherwise expressly agreed.

(2) “Consumer” within the meaning of these terms and conditions is any natural person who enters into a legal transaction for purposes that predominantly are neither commercial nor self-employed professional activity. “Entrepreneur” refers to a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity, whereby a partnership with legal capacity is one that has the capacity to acquire rights and incur liabilities.

§ 2 Conclusion of Contracts, Storage of the Contract Text

(1) The following provisions regarding the conclusion of contracts apply to orders via our online store at https://cohrap.com.

(2) Our product presentations on the Internet are non-binding and do not constitute a binding offer to conclude a contract.

(3) Upon receipt of an order in our online shop, the following applies: The customer makes a binding contractual offer by successfully going through the prescribed ordering procedure in our online shop. The order involves the following steps:

• Selection of the desired goods,
• Adding the products by clicking the corresponding button (e.g., “Add to cart”, “Add to shopping bag”, etc.),
• Checking the information in the cart,
• Accessing the order overview by clicking the corresponding button (e.g., “Proceed to checkout”, “Proceed to payment”, “To order overview”, etc.),
• Entering/checking address and contact details, selecting the payment method, confirming the terms and conditions and cancellation policy,
• If the agreed quality of the goods deviates from their usual quality and usage requirements, confirming a negative quality agreement,
• Completing the order by pressing the “Buy Now” button. This represents your binding order.
• The contract is concluded by sending you an order confirmation within three working days to the e-mail address provided.

(4) In the event of the conclusion of a contract, the contract is concluded with Aziz Sivri, Wendersstraße 14, 40472 Düsseldorf, Germany.

(5) Before ordering, the contract data can be printed out using the print function of the browser or electronically saved. The processing of the order and transmission of all information required in connection with the conclusion of the contract, in particular the order data, the terms and conditions, and the cancellation policy, is carried out by e-mail after the order is triggered by you, partly automated. We do not store the contract text after the conclusion of the contract.

(6) Input errors can be corrected using the usual keyboard, mouse, and browser functions (e.g., the browser’s “back button”). They can also be corrected by prematurely terminating the order process, closing the browser window, and repeating the process.

(7) The processing of the order and transmission of all information required in connection with the conclusion of the contract is carried out by e-mail, partly automated. Therefore, you must ensure that the e-mail address you have deposited with us is accurate, that the receipt of e-mails is technically ensured, and in particular not prevented by SPAM filters.

§ 3 Subject Matter of the Contract and Essential Characteristics of the Products

(1) The subject of the contract in our online shop is:

• The sale of goods. The specific goods offered can be found on our article pages.

(2) The essential characteristics of the goods can be found in the item description. If the agreed quality of the goods deviates from their usual quality and usage requirements, this is expressly pointed out in the item description (negative quality agreement). If the customer has expressly consented to the negative deviation in quality, this defines the subject matter of the contract.

§ 4 Prices, Shipping Costs, and Delivery

(1) The prices listed in the respective offers as well as the shipping costs are total prices and include all price components, including all applicable taxes.

(2) The respective purchase price must be paid before the delivery of the product (prepayment), unless we explicitly offer purchase on account. The payment methods available to you are shown under a correspondingly designated button in the online shop or in the respective offer. Unless otherwise specified for the individual payment methods, payment claims are due for payment immediately.

(3) In addition to the prices quoted, shipping costs may be incurred for the delivery of products unless the respective item is designated as free of shipping costs. The shipping costs will be clearly communicated to you again in the offers, possibly in the shopping cart system, and on the order overview.

(4) All products offered are, unless clearly stated otherwise in the product description, ready for immediate shipment (delivery time: 14 days after receipt of payment).

(5) The following delivery area restrictions apply: Delivery is made to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

§ 5 Right of Retention, Retention of Title

(1) You can only exercise a right of retention insofar as it concerns claims from the same contractual relationship.

(2) The goods remain our property until full payment of the purchase price.

§ 6 Right of Withdrawal

As a consumer, you have a right of withdrawal. This is governed by our cancellation policy.

§ 7 Contract Language

The contract language is exclusively English.

§ 8 Liability

(1) Subject to the following exceptions, our liability for breaches of contractual obligations and tort is limited to intent or gross negligence.

(2) We are liable for negligence in case of injury to life, body, health, or breach of a fundamental contractual obligation without limitation. If we are in default by slight negligence, if performance has become impossible, or if we have breached a material contractual duty, liability for material and property damage resulting therefrom is limited to the foreseeable damage typical for the contract. A material contractual obligation is one whose fulfillment makes proper execution of the contract possible in the first place, the breach of which endangers the achievement of the purpose of the contract, and on the compliance with which you may regularly rely. This includes in particular our duty to act and to provide the contractually agreed service, which is described in § 3.

§ 9 Warranty

(1) The warranty is subject to the statutory provisions.

(2) For entrepreneurs, the warranty period for delivered goods is 12 months.

(3) As a consumer, you are asked to immediately check the item/digital goods or the service provided for completeness, obvious defects, and transport damage upon fulfillment of the contract and to notify us and the freight forwarder of complaints as quickly as possible. Failure to comply with this has no effect on your statutory warranty claims.

§ 10 Final Provisions/Dispute Resolution

(1) German law applies. For consumers, this choice of law applies only to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the state of the consumer’s habitual residence (favorability principle).

(2) The provisions of the UN Convention on Contracts for the International Sale of Goods do not apply explicitly.

(3) If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the provider’s place of business.

(4) The european commission provides a platform for online dispute resolution (OS) which is accessible at https://ec.europa.eu/consumers/odr. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.